Shipping & Returns


All sales are final 30 days after receipt of the product. If the product is damaged or defective please call 815-895-0400 or email immediately.


All orders will ship through UPS or best shipping option selected by Sledez. Orders are usually processed and shipped within 48 hours of receipt of your payment. Processing and delivery times on the ground are not guaranteed.

The following times are estimated based on orders placed before 3:00 pm CST:

  • Standard Ground: See Map

In the event that your items are out of stock, we will contact you as soon as possible to make further arrangements.



For Canada customers, please keep in mind that separate charges including VAT, duties, taxes, and brokerage fees are the responsibility of the purchaser, not Please contact your local government and shipping carriers for information regarding these charges. Canada customers are responsible for clearing packages through customs, including any extra charges that may apply. If a failure to do so results in a package being undelivered, the customer will be responsible for the original shipping and handling charge and any return shipping and handling charges. These shipping charges can be very expensive, so please ensure that you are prepared to clear the package when necessary. Such a returned package is considered a voluntarily returned package and would be subject to our terms of returns.